AI tariff classification: who carries the liability when the code is wrong?

AI tariff classification now returns a ten-digit code in seconds. If you make a product outside the EU and are about to send your first shipment to Europe, somebody will classify it and the data will go into a customs system: a broker, an online platform or a tool. The convenience is real, and it will improve. The question that matters is what happens when the code is wrong. Customs does not write to the software. It writes to a person.

A drug manufacturer’s defence: the AI never told me

If you have exported to the United States you will recognise this one. On 2 April 2026 the FDA sent Warning Letter 320-26-58 (MARCS-CMS 722591) to Purolea Cosmetics Lab, a drug manufacturer in Michigan. It is a drug cGMP case (21 CFR parts 210 and 211), not a cosmetics one, and US law. What matters is what the firm told the inspectors: it had used AI agents to create product specifications, procedures and master production records. The FDA’s position is short. If you use AI as an aid in document creation, you must review the output to make sure it is accurate and actually compliant, and failing to do so is a violation of 21 CFR 211.22(c). When investigators pointed out that the firm had not validated its process before distribution, it replied that it had not known the requirement, because the AI agent never told it. The letter adds that, if the firm resumes production and keeps using AI, any output or recommendation from an AI agent must be reviewed and cleared by an authorised human representative of its quality unit.

US customs said it in plain words: a tool is not a person

Closer to your shipment is CBP ruling HQ H350722, dated 16 January 2026. It examined a foreign online platform whose AI tool suggested tariff subheadings to importers. CBP did not ban the tool as such. It accepted it as general reference, disconnected from an actual importation and with a disclaimer that is genuinely implemented. The line is crossed when the tool suggests subheadings beyond six digits for goods that will be entered. At that point a licensed customs broker is needed. The ruling then states plainly that a tool is not a “person”, so the actual decision on the classification of imported merchandise must be made by a licensed broker. It also recalls, citing an earlier case, that a disclaimer does not rescue a company that classifies the specific goods its clients will import. Keep this in proportion. It is US law and does not apply in the EU. What travels across the Atlantic is the logic, not the rule.

AI tariff classification liability under EU law: it names a person

The EU does not need a ruling like that, because the Union Customs Code already assigns responsibility. Under Article 15(2) of Regulation (EU) 952/2013, whoever lodges a customs declaration is responsible for the accuracy and completeness of the information and for the authenticity, accuracy and validity of the supporting documents. If a customs representative lodges it, the representative carries the same responsibility. Article 77(3) adds the financial side: the declarant is the debtor of the customs debt and, where the representation is indirect, so is the person on whose behalf the declaration is made. Neither provision distinguishes by who, or what, produced the data. In our reading, an inspector will not ask which software you used. They will ask who accepted that code.

For a manufacturer with no EU presence this has a practical edge. Under the new Code, an indirect customs representative acting for a non-EU importer is treated as the importer (Article 33(3)), and recital 21 explains why: the indirect representative takes on all of the importer’s obligations, not only paying the debt but complying with the other rules customs enforces. Choosing who acts for you in the EU means choosing who carries that responsibility. We covered one version of this in the risks of letting your supplier handle the EU import.

The customs reform: the data goes in first-hand

Regulation (EU) 2026/2108 was published in the Official Journal on 19 September 2026. It will replace the 2013 Code as it comes into application and creates the EU Customs Authority and the EU Customs Data Hub. Most of the text applies from 21 September 2027. The Data Hub arrives in stages: distance sales from 1 July 2028, voluntary use for other operators from 1 March 2031, and mandatory use for all from 1 March 2034 (Article 285). The European Commission describes it as a single interface where businesses submit their import and export data. The reading is ours, but it follows: more data, supplied directly and visible to authorities across all Member States, gives a wrong entry a longer life.

How we work at ASC Services

We use AI for the mechanical part: extracting data from invoices and technical sheets, cross-checking against the regulations, preparing drafts. The tariff classification, the value and the regulatory paperwork are checked by a qualified technician against the source (the tariff, the standard, the test report), and the file leaves under that technician’s signature. The customs declaration itself is lodged by your broker or customs representative. What we prepare and sign is the regulatory and documentary file behind it. In our experience the usual failure is not an AI that invents a code. It is a figure nobody looked at again because it came out of a system. Before you rely on any tool, read its terms and look for one thing: does it take any responsibility for the result, or does it leave all of it with you? That is the difference between buying a tool and hiring an operated, signed service, backed by twenty years of files. For the wider picture see who validates and signs AI-generated regulatory files and, on the tariff side, our guide to TARIC classification.

Frequently asked questions

Is AI tariff classification safe to rely on?

As support, yes. Just do not treat it as the decision. Someone with judgement should check the proposal against the tariff and the real description of the product before it reaches the declaration, and that check should be recorded. The customs reform does not change this.

Does a consultant’s signature take the liability off me?

No. Being the importer, and the obligations that come with it, stay with you with or without a consultant. What changes is that behind the figure there is a professional who has checked it, can explain it to customs and answers for their own work.

If you plan to ship to the EU and today the code or the file comes out of a tool without a technician reviewing and signing it, get in touch through our contact page before the first shipment and we will explain how we work.