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A health-product registration or an import with a compliance question can generate, within weeks, more emails and attachments than anyone wants to track, and every round trip costs time. The ASC client area cuts those waits: you see what has been done, what is missing and what we need from you, and whatever depends on you gets done on the spot.
We answer access requests within one business day.
What you see when you log in
The problem is rarely the procedure itself; it is knowing where it stands. Every file has its own record with the current status and the full history, so “how is mine going?” gets answered by looking at the screen. As soon as a document is ready you get a notification and can download it, all the documents of a file at once if you like; nobody has to forward it. Anything that needs your approval you approve in the same place, and whatever you still owe us has its own section.
Quotes, signatures and invoices
You request a quote from the portal and, when it arrives, accept it with an electronic signature. What depends on you takes as long as a click, with nothing to print or scan. You keep a record of the acceptance with a timestamp from a trusted third party, which is what you will be glad to have when someone asks, months later, what was agreed and when.
Anything else that needs your signature works the same way: sign with a click, or upload the PDF signed by hand, and it is recorded with its date and timestamp. Invoices download from the same screen, and you can upload your proof of payment there.
Quality management system (ISO 22716, MDR/IVDR), from the same place
If you have the quality management system with us, whether for cosmetics (ISO 22716) or for medical devices (MDR/IVDR), you run it from the portal. All its documentation is organised by section, from procedures and records to licences and supplier approvals, and you download what you need, with a record of every download.
When an import arrives, or a new supplier, product or incident, you upload the documentation there and we review it and add it to your records. With the invoice, the receiving note and the packing list of an import we prepare the batch release; with a supplier’s certificate, its approval. If you do not have the system yet, write to us and we will explain how it is contracted.
On your phone
Install it as an app (on iPhone, via “Add to Home Screen”) and it notifies you when something changes in your file: the alert reaches your phone, your tablet and is mirrored on your Apple Watch. There is no password to remember: we send a code to your email, or you sign in with your fingerprint or face if your device supports it.
Inside you will also find the regulatory updates relevant to your work and the training courses you can book. Everything is available in Spanish and English.
How to get access
- Fill in the form with your company details.
- Our team reviews the request.
- You receive access by email, normally within one business day.
If you already work with us and still receive documents by email, request access today: on your next file you will see it in the portal.
Request accessAre you a client and have not received your access? Write to administracion@aseconsa.es.